I kept getting robocalls from this company on my cell phone and only answered because the call came from my own area code. So I called the number and asked what the name of the company was. They wouldn't tell me what kind of company it was, but a quick search helped with that:
* From Better Business Bureau listing:
Convergent Outsourcing Inc
Phone: (425) 643-3111
Fax: (206) 322-4838
800 SW 39th St, Renton, WA 98057-4975
www.convergentusa.com/ersView Additional Web Addresses
Business Category: Collection Agencies
Alternate Business Names: E R Solutions, E R Solutions Inc, E R S
* From www.stopcollector.com/agency/Convergent-Outsourcing.php:
Convergent Outsourcing, Inc., also known as ER Solutions, ER Solutions, Inc. and ERS, is a third party debt collector that has offices in New York, Georgia, Atlanta, Florida, Texas, California, Virginia, Alabama, Illinois, Arizona and Washington. Convergent Outsourcing collections was founded in 1998, and then in 2007, it was bought by Silver Oak Services Partners and Management. There are over 2.600 Convergent debt collectors and other employees who work in their 13 offices in 10 states.
Convergent Outsourcing, Inc. collects for a variety of industries, including healthcare, telecommunications, utility, wireless, cable and satellite and banking. Convergent Outsourcing claims to have over 600 healthcare clients, and collects on medical bills that were denied by the patientâ€™s insurance company.
Until November 2001, Convergent Outsourcing, Inc. operated under various subsidiary company names, but now all of them have been put under the â€œConvergentâ€ brand. The recent name changes are:
E-R Solutions, Inc is now Convergent Outsourcing, Inc.
Credit Clearing House, Inc. is now Convergent Commercial, Inc.
AHC, Inc. is now Convergent Revenue Cycle Management, Inc.
CB Accounts, Inc. is now Convergent Healthcare Recoveries, Inc.
Convergent Outsourcing Complaints
With the companyâ€™s corporate gymnastics, itâ€™s no wonder that there are many Convergent Outsourcing complaints. As of June 2012, the Better Business Bureau gave Convergent Outsourcing collections an A- rating. This is surprising, as the BBB logged 280 closed Convergent Outsourcing complaints over the previous three years, including 191 closed Convergent Outsourcing complaints in the previous 12 months. As of July 2012, there were fully two dozen lawsuits filed in federal court alleging violations of the Fair Debt Collection Practices Act.
Reported by N on Thursday, 01.10.2013 @ 09:07am. Report #8539180919
Company Calling: Convergent Outsourcing Inc
Type of call: Debt Collector